Shelyn Shipping Policy

At shelyn, we work hard to deliver your orders quickly and securely. Please review our shipping terms below.

1. Delivery Time

• Orders are typically processed within 1–2 business days.

• Delivery takes 2–4 working days across Lebanon, depending on your location.

• Orders placed on weekends or holidays will be processed the next business day.

2. Shipping Fees

• Flat Rate: A fixed delivery fee will be added to your total at checkout.

• Shipping charges are non-refundable unless the item is damaged or incorrect.

3. Delivery Areas

• We currently deliver across all regions of Lebanon.

• Please ensure your address and contact number are accurate to avoid delays.

4. Order Tracking

• Once your order is confirmed, you will receive a confirmation message.

• You may contact us on WhatsApp or support@shelyn.shop to check the delivery status.

5. Failed Deliveries

If delivery fails due to:

• An incorrect address

• No one available to receive the package
  You will be contacted to arrange a second delivery attempt. Additional delivery charges may apply.

6. Damaged or Missing Items

Please inspect your order upon delivery. If the package is:

• Damaged

• Incomplete

• Contains the wrong item
  Contact us within 48 hours for assistance.